FAQs

1. Where do you ship?

We currently ship across the United States. Unfortunately, we do not offer international shipping at this time.

2. How long will it take to receive my order?

Orders are typically processed within 3–5 business days. After processing, shipping usually takes between 7–15 business days. You’ll receive a tracking number as soon as your order ships.

3. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and link. You can use this link to track your package anytime.

4. Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the USA.

5. Can I cancel or change my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once processing begins, we may not be able to make changes.

6. What is your return policy?

We offer a hassle-free 30-day return policy on most items. If you're not satisfied with your purchase, contact us within 30 days of receiving your order to initiate a return or exchange.

7. What should I do if I received a damaged or incorrect item?

We’re sorry for the inconvenience! Please contact us immediately with your order number and a photo of the issue. We'll make it right as quickly as possible.

8. Do you offer warranties on your products?

Some of our products may come with a manufacturer’s warranty. For more details on specific items, feel free to contact our support team.

9. Is my payment information secure?

Absolutely. We use secure encryption technology and Shopify’s trusted payment gateway to ensure all transactions are safe and secure.

10. How can I contact customer support?

You can reach us at [your support email] or through our contact form. We aim to respond within 24–48 hours, Monday through Friday.